This Privacy Policy explains how ADVISCONSUL E-SERVICES PRIVATE LIMITED (“Advis-Ecom”, “we”, “us”), CIN U96906MR2026PTC474414, collects, uses and protects your personal data when you use our website. We process personal data in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Information we collect
- Account details — your name, email address, mobile number and an encrypted password.
- Order details — delivery addresses, products purchased, order value and payment method.
- Communications — messages you send through our contact form or by email.
- Technical data — a session cookie that keeps you signed in and remembers your bag, plus basic server logs.
How we use it
- To process, ship and support your orders and returns.
- To issue GST invoices and meet our legal and tax obligations.
- To respond to your questions and complaints.
- To send offers and updates — only if you subscribe, and you can unsubscribe any time.
Sharing
We share only what is necessary with courier and logistics partners (name, address, phone) to deliver your order, with payment partners when online payments are enabled, and with authorities where required by law. We never sell your personal data.
Storage and security
Passwords are stored using strong one-way hashing. Access to customer data is restricted to authorised staff. We retain order records for as long as tax and accounting laws require.
Your rights
You may access, correct or request deletion of your personal data, or withdraw consent for marketing, by writing to support@advis-ecom.in. Complaints may be raised with our Grievance Officer.
Cookies
We use a single essential session cookie. We do not use third-party advertising cookies.